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Tel: 01268 928068 Mobile: 07986 540551 E-Mail: Joseph J. Hayter I am a financial professional and achiever who introduces rapport yet maintains standards and is fully aware of FSA Compliance. I hold a clear, full Driving Licence. Systems: Experience: MS Word. MS Excel. MS PowerPoint. BACS. CHAPS. Goldmine. Subject Matter Expert for Barclays systems. 2006 - Present Barclays Bank PLC London Service Centre Corporate Services Executive  Manage all of the banking requirements for my portfolio of high-earning companies and associates, emphasising interest and commission.  Complete foreign exchange currency deals and transactions.  Resolved several fraud cases and won customer satisfaction. 2001-2006 RBS City Road, London Finsure Customer Service Team Leader  Responsible for the implementation of Open G I and SSP software.  Piloted the controls to recover over 1m worth of client remittance, saving the related account with an annual turnover in excess of 5m.  Shift Leader. Project Leadership. Managed a team of 6 to recover over 30k owed to the company through missing system transactions.  Team Player of the Week Award. Employee of the month. Annual Productivity Award. Insurance Business Awareness Programme. 1998-2001 Telewest Communications PLC Basildon, Essex Customer Service Supervisor  Responded to high-level verbal service complaints concerning cable TV, phone and Internet.  Customer Liaison Officer. Prevented the loss of many clients through recompense as a direct result to written complaints.  Road tested the "One Telewest" Internet and staffing initiative. Education: 1995-1997 SEEVIC College Benfleet, Essex  A Level Geography. A Level Travel & Tourism. Finance. Marketing. Corporate Event Management.  Core Skills. Application of Number. Communication. IT. Working with others. Improving own learning and performance. Problem Solving. Interests: Sport, aviation, rock music, surrealism, film, writing and travel. 2005-2013 Acting: •Starred in 'The Untold Nativity' Burning Films. Essex. 2005. •Background Artiste in Skyfall. London. February 2012. •Background Artiste in Jack Ryan: Shadow Recruit.' October 2012. • Background Artiste in Plastic. February 2013. • Background Artiste for a Strongbow TV Ad. April 2013. Background Artiste in 'Une Rencontre.' May 2013. • Starred in C4 comedy Man Down. Hertfordshire. July 2013. • Starred in Paddy Power Ad. Leyton Orient FC. July 2013. • Starred in The Gunman. London. September 2013. • Starred in Pudsey The Dog: The Movie. Hertfordshire. September 2013. • Starred in Microsoft Ad. London. October 2013. • Starred in The Armstrong Lie. London. November 2013. • Gillian Taylforth: The Trial. Sean Rayment. Surrey November 2013. • Starred in Breaking the Bank. London and Surrey. March / April 2014. • Starred in Dracula Untold. London. June 2014. • Starred in The Outcast. Bedfordshire. October 2014. • Starred in The Ones Below. London. October 2014. • Viral for Canary Island. London. January 2015. • BT Sport. London. March 2015. • Starred in Fan. London. March / April 2015. • Starred in Heineken Ad. London. April 2015. • Starred in Plenty Ad. London. April 2015. • Starred in Tuc Ad. Middlesex. April 2015. • Starred in Betfair Ad. London. July 2015. • Starred in The Trainline ad. London. August 2015. • Starred in Housefull 3. London. September 2015. • Starred in Tesco Ad. Suffolk. October 2015. • Was a Seminar Man in War Machine. London and Surrey. October 2015. • Starred in ADHM. London. October 2015. • Played a soldier in Nightingale. Essex. November 2015. • Starred in Bees Make Honey. Buckinghamshire. November / December 2015. • Starred in Admiral Insurance Ad. Surrey. January 2016. • Starred in Above the Water. London. March 2016. • Starred in 50 Ways to kill your Lover. London. April 2016. • Starred in Passage of My Youth. London. May / June 2016. • Starred in Final Score. West Ham Utd FC. The Boleyn Ground. London. August 2016. • Played a soldier in Darkest Hour. Kent. November 2016. • Starred in Boogie Man. Hertfordshire. April 2017. • Starred in Cobra. Essex. April 2017. • Starred in an ExxonMobil Ad. London. June 2017. • Starred in Brothers in Arms. London and Kent. October 2017. • Starred in EastEnders. Elstree Studios. December 2017. • Starred in Loveratri. London. April 2018. • Played a Tennis Player in Cheat. Buckinghamshire. August 2018. Voice over for Metropolitan Police voice recording equipment analysis. London. February / March 2012. Writing:  I have written two screenplays "The Rayleigh Rally" and "Airshow," both of which are advertised on this site.  I have produced three comedy sketches "Speak to Joe." Miscellaneous:  I can perform a variety of UK and foreign accents and perform impressions.  I can play the piano and came 3rd in the 1989 Leigh-on-Sea Musical Festival at Piano Solo and have Grades 1 and 2 in Royal Schools of Music Pianoforte examinations.
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